Solved: answer phone

Anonymous · ‎15-09-2013

I cannot get rid of the red blob indicating I have an answer phone message. Whenever I dial up answer phone there are no new messages and no saved messages. This

has been ongoing since phone was new.

Franx

MI5 · ‎15-09-2013

If you are certain it's an answer phone message dialling 1760 to turn off answer phone will clear it. You can dial 1750 to turn answer phone back on afterwards if you want.

NB. This will not work if you have Tugo installed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎15-09-2013

Hi,

What phone are you using.

It may be a setting.

Yu may not be listening to the whole message.

Also try deleting the voicemail message.

Try turning your phone off and on to re boot it.

If not ring o2 on 202 contract or payg 4445 to have your account looked at.

MI5 · ‎15-09-2013

If you are certain it's an answer phone message dialling 1760 to turn off answer phone will clear it. You can dial 1750 to turn answer phone back on afterwards if you want.

NB. This will not work if you have Tugo installed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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