Xperia Z5 intermittently reboots

[Anonymous]

Wondering if anyone can help. I had a Z3 which sometimes rebooted when making or receiving calls (not every time). I upgraded early for a Z5 and now that's doing exactly the same thing. This may only happen once or twice a day but is really annoying. 

I don't have many apps installed but I have a feeling it may be one of them causing it. 

The only thing I restored to my Z5 from my Z3 backup was my contacts incase it was something that was installed on my Z3 that was causing it.

It is only 3 weeks old and I've already factory re-set it 3 times.

Any help or advice would be gratefully received.

[Anonymous]

Will do

[jonsie]

Good, nice one. Let us know how it goes. 

[Anonymous · Accepted solution]

So I only installed 1 app... the only game I play... Candy Crush Soda Saga... and it rebooted the next day! I uninstalled it and did a factory re-set. So far it's been ok for 24 hours but I'm not counting my chickens yet!

[Anonymous]

Good to hear @Anonymous

[MI5]

I assume that app was on the other 2 phones also?

[Anonymous]

Yes it was

[jonsie]

Candy crush....my friend plays it all the time and has never had a problem with the phone  rebooting in honesty. I really hope that app is the issue....

[MI5]

It's telling you to stop wasting time and to get on with some proper work

[jonsie]

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@MI5 wrote:
It's telling you to stop wasting time and to get on with some proper work

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Proper work... I'm off to do some now...

I've no experience of mending bridges by the way.....