Thought I would start a new thread to ensure the info is kept on topic.
As you know the headphones were missing from our z1 boxes.
Some people have gotten credit, others told the headphones have been ordered.
I was told (phone and web chat) that the headphones could only be ordered as they do not give credit (inconsistent!) so this was fine as I wanted the headphones....
A day later I got an email saying they are out of stock so please go into a store and pick them up free of charge...
This sounded strange as I was sure stores wouldn't do this, called a store this morning and sure enough they don't do this. All they could do was order them for me and they come from the same warehouse as customer service order from!!!
The misinformation coming out of O2 is rather worrying so far....is it always like this?
