Wifi connectivity issue on LG Optimus L5 II

[Anonymous]

Hi, I have an LG Optimus L5 phone and when I set up my wifi it says excellent signal strength and connected but web pages fail to load. My tablet and iphone connects to wifi no problem so I know it is an issue with the LG phone. I have changed my wifi settings to always on but if I put the phone out of standby then it will freeze when trying to load any webpage. Only switching the wifi setting on the phone off and on again will fix it temporarily. I have also reset my modem a number fo times.

Any ideas?

brian.

[Anonymous]

Like Brian, my wife and I both bought the same LG L5 II phone, a week ago, and they both have this issue.

in our house we have a tablet, Sky+, Panasonic TV and 2 laptops ALL connected to the same Wi-Fi network and none of them have a problem.  It is DEFINITELY the phone!

Apart from this problem, it is a nice phone... I would HATE to have to return it under my 14 day "cooling-off" period, but I will if there is no solution by next Monday, 26th August!

Come on LG...

[perksie]

Make sure you understand the returns policy here:

https://www.o2.co.uk/shop/home/questions-and-answers

[Anonymous]

Now, that's quite annoying & misleading! I was told in-store that, if I changed my mind, I have 14 days! According to this link, it is 7 days if you change your mind but the 14 days is only if it's faulty! Of course, in my opinion, this IS faulty, so it shouldn't matter either way... proving that, however, would be very difficult.
So, it's just as well I decided to keep it isn't it!