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Level 1: Joiner
Posts: 2
Registered: ‎09-11-2019

Wifi calling- android10

Is anyone aware of how to check if you're connected to wifi calling on android10? The option in settings has vanished.

I have a really poor signal with o2 at my house. Outgoing calls I often lose people and obvious I'm not calling on wifi. However incoming calls will be perfect as though they're connected to wifi.
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Posts: 104,435
Topics: 552
Solutions: 13,506
Registered: ‎04-04-2012

Re: Wifi calling- android10

@Piemark85 

A few have reported that a factory reset was required to regain wifi calling after the update.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎09-11-2019

Re: Wifi calling- android10

Cheers for the reply.

I actually found the solution online.

Put your phone into flight mode.
Turn on wifi.
Restart the phone (normal restart not a data wipe or anything)
When the phone comes back on it put it into flight mode again and turn wifi on.
Its suddenly showing wifi calling again in status bar and settings under connections.
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Level 1: Joiner
Posts: 22
Registered: ‎12-04-2012

Re: Wifi calling- android10

Thanks Piemark85, that worked for me. Well done!

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Level 1: Joiner
Posts: 21
Registered: ‎06-08-2019

Re: Wifi calling- android10

I had the smae problem on my work Note9 - Wificalling stopped after hte upgrade to 10.  Other stuff was broken too, so I did a factory reset and everything worked fine once set up again.

OnePlus 8 Pro 8/256GB Grey, Huawei Nova5T 6/128GB Blue, iPhone XS Max 256GB Grey