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Level 1: Joiner
Posts: 2
Registered: ‎26-10-2019
Accepted Solution

Wifi Calling

I would like to set up WiFi Calling on a Samsung Galaxy A50 but the " VoLTE Calls" option (Settings / Connections / Mobile Networks) to enable is greyed out. anyone encountered this and knows how to solve

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Posts: 88,234
Topics: 738
Registered: ‎14-01-2013

Re: Wifi Calling

[ Edited ]

Hi @Chris_Helston 

You'll need to call Customer services to ensure it is active on your account. Guide: How to find help & contact O2 

When that's done, see this info to enable on phone

 https://www.o2.co.uk/business/support/network-support/wifi-and-4g-calling

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Level 1: Joiner
Posts: 2
Registered: ‎26-10-2019

Re: Wifi Calling

Hi and thanks for your note.. After further diagnosis, I did just that to find out it was not enabled. Was quickly fixed!

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Posts: 88,234
Topics: 738
Registered: ‎14-01-2013

Re: Wifi Calling

Good to hear @Chris_Helston 

Enjoy it now wink

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