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O2 Social Media Team
Posts: 1,244
Registered: ‎27-11-2013

Wifi Calling - Coming soon to Huawei P20 & P20 Pro

[ Edited ]

And no, that's not some cruel joke... It's happening. It's on the way. And it's right around the corner.

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The over-the-air update is due to start tomorrow. Huawei will be releasing this update g-r-a-d-u-a-l-l-y, with more devices added next week, before opening the update to everyone at the end of the month. So if you don't see it available straight away, don't worry - you should get it soon.

We know many of you with P20's or P20 Pro's have been patiently awaiting this update for a long time and we want to apologise for that. Unfortunately, implementing Wifi Calling on supported devices is often not an easy, straight-forward or fast process. Sometimes it's straight forward enough that we can implement the functionality before we even start selling a device, and sometimes, it's not that easy. We've been working closely with Huawei on this for many, many, many months and we're finally there... Thanks for sticking with us!

For our P30 series customers... Due to the complexities of implementing our Wifi Calling, our immediate focus was on the P20 devices. In theory however, finally getting it out for the P20's may make the process easier, but as soon as there's more to share, we will.

Interested in how O2 handles software updates? Click here for more.
Interested in how O2 handles Wifi Calling updates? Click here for more.

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Level 27: Desk Jockey
Posts: 1,079
Registered: ‎02-07-2013

Re: Wifi Calling - Coming soon to Huawei P20 & P20 Pro

Good to see, and will be good to get it onto the P30 series.

Does this mean 4G calling will also work on these?
O2 Social Media Team
Posts: 1,244
Registered: ‎27-11-2013

Re: Wifi Calling - Coming soon to Huawei P20 & P20 Pro


@PhoneChanger wrote:
Does this mean 4G calling will also work on these?

It does! Smiley Happy The update includes both Wifi & 4G Calling.

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Level 1: Joiner
Posts: 4
Registered: ‎27-08-2015

Re: Wifi Calling - Coming soon to Huawei P20 & P20 Pro

Sorry guys, too little too late! I sold my p20 pro and paid O2 off, been with EE with p30 pro and WiFi calling working from day 1 since. Was a long time O2 customer, was sad to leave but this was just way too bad from you guys!
Level 3: Thinker
Posts: 25
Registered: ‎07-04-2018

Re: Wifi Calling - Coming soon to Huawei P20 & P20 Pro

Thanks for the update, appreciated!!! :-)
Level 3: Thinker
Posts: 25
Registered: ‎07-04-2018

Re: Wifi Calling - Coming soon to Huawei P20 & P20 Pro

@Chris_K Do you know the firmware version number? Also does it include EMUI 9.1?

Thanks. 

Level 1: Joiner
Posts: 1
Registered: ‎01-08-2019

Re: Wifi Calling - Coming soon to Huawei P20 & P20 Pro

Hi @Chris_K still no wifi calling for me at the moment, is the roll out still happening?
Level 1: Joiner
Posts: 2
Registered: ‎10-07-2018

Re: Wifi Calling - Coming soon to Huawei P20 & P20 Pro

I've received the 9.1 update which was great news!

However there is still no WiFi calling or VOLTE! When making calls the phone just switches back to 3g. And there are no settings for turning on WiFi calling or VOLTE.
Level 1: Joiner
Posts: 4
Registered: ‎06-08-2019

Re: Wifi Calling - Coming soon to Huawei P20 & P20 Pro

What about the Mate 20?  Any word there?

Galaxy S10 128GB, Prism Silver
Level 1: Joiner
Posts: 1
Registered: ‎27-08-2019

Re: Wifi Calling - Coming soon to Huawei P20 & P20 Pro

Any news about the Mate 20 Pro? Honestly considering buying out my contract and moving to a network which does support it with this handset