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Wifi Calling - Coming soon to Huawei P20 & P20 Pro

Chris_K
O2 Social Media Team
O2 Social Media Team
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And no, that's not some cruel joke... It's happening. It's on the way. And it's right around the corner.

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The over-the-air update is due to start tomorrow. Huawei will be releasing this update g-r-a-d-u-a-l-l-y, with more devices added next week, before opening the update to everyone at the end of the month. So if you don't see it available straight away, don't worry - you should get it soon.

We know many of you with P20's or P20 Pro's have been patiently awaiting this update for a long time and we want to apologise for that. Unfortunately, implementing Wifi Calling on supported devices is often not an easy, straight-forward or fast process. Sometimes it's straight forward enough that we can implement the functionality before we even start selling a device, and sometimes, it's not that easy. We've been working closely with Huawei on this for many, many, many months and we're finally there... Thanks for sticking with us!

For our P30 series customers... Due to the complexities of implementing our Wifi Calling, our immediate focus was on the P20 devices. In theory however, finally getting it out for the P20's may make the process easier, but as soon as there's more to share, we will.

Interested in how O2 handles software updates? Click here for more.
Interested in how O2 handles Wifi Calling updates? Click here for more.


Hi. I'm from the Social Media Team.

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JimBobFlobbaDob
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Nice so any ETA on the update for the P30 Pro now?
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JonDC
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Certainly was!
Message 52 of 58
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adsrox0r
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It's been a year. Are O2 sorting this on the P30 Pro or not?
Message 53 of 58
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MI5
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Not likely now tbh......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 54 of 58
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adsrox0r
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Ah well. Contract renewal means it's time to trot on to one of the other providers where it IS simply a case of 'turning it on'.
Message 55 of 58
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MI5
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Don't blame you one bit mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 56 of 58
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Myname1
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This is a pain. I put in my Three sim, and it works, there is wifi calling. I put back the O2 sim and there is no wifi calling! And yet the same O2 sim in my old Samsung S8 gives me wifi calling!!!

This seems sheer incompetence by O2. Phone is a P30 VOG-L09 running EMUI 10.1.

Message 57 of 58
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Gracjan
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Quick update.

 

New year and still no 4G / WifiCalling for Huawei P30 Pro.

 

Shame.

@Chris_K 

Huawei P30 Pro New Edition
Message 58 of 58
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