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WiFi call Honor View 20

Jesbelga
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Hi

I have an Honor View 20 bought in the O2 website. I live in a small village without signal so I'm trying to use WiFi calls but I can't find the option anywhere. How can I activate it?
Thanks
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Cleoriff
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Hi @Jesbelga 

You need to call O2 to activate it first.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

Veritas Numquam Perit

Girl in a jacket
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Jesbelga
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Thank you for the quick answer! Can I call 202 from a landline? As I said, I don't have signal! 😅
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MI5
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@Jesbelga 

That phone is not on the list of supported devices, which can be found here https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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