on 27-03-2020 13:36
on 27-03-2020 13:41
Hi @BeccaH
Information here https://www.o2.co.uk/connectivity/wifi-and-4g-calling
Veritas Numquam Perit
on 27-03-2020 13:44
on 27-03-2020 13:44
Have you tried enabling it in My O2. It's usually activated within 24 hours.
on 27-03-2020 13:47
on 27-03-2020 13:47
on 27-03-2020 13:47
@BeccaH If you cannot get WiFi calling on your phone, another option is to download and install Skype. You can call other Skype users for free, and you can buy credit for calls to other numbers. The charges for calls are very low.
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104
on 27-03-2020 13:48
on 27-03-2020 13:50
on 27-03-2020 13:55
on 27-03-2020 13:56
on 27-03-2020 14:02
on 27-03-2020 14:02
@BeccaH I understand your frustration, but I'm sure you can appreciate the number of people trying to call customer service during this crisis.
As a temporary alternative, you can purchase a subscription to a Skype number to enable people to call you. Take a look here:
https://support.skype.com/en/faq/FA256/how-do-i-get-a-skype-number