Solved: Why is my phone using data when I'm not using it?

Jens · ‎04-02-2019

I've had my new phone (Nokia 5.1, model TA-1061) since mid-January, and it is eating up my data even though I have hardly used it. I bought £10 of top up only last week, it has already been used up, and all I have done is check three buses and text my daughter twice. I cannot afford this! My old phone (also Nokia on 02) never did this. I have checked all the apps, but I don't know which ones are safe to delete or disable.

MI5 · ‎04-02-2019

@Jens turn off mobile data and only enable it when you need to. You can connect to WiFi to update apps to save your credit too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎04-02-2019

@Jens turn off mobile data and only enable it when you need to. You can connect to WiFi to update apps to save your credit too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jens · ‎12-02-2019

Very many thanks, most useful,

Jens

O2

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