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Warranty and Insurance

Cleoriff
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How long is the warranty on a new phone, purchased from O2 in February? If its a reasonable amount of time, then should insurance be purchased initially for loss/theft of phone only? This may seem a simple thing to ask, but its amazing how advice varies on this topic (not from this forum I might add!)

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Cleoriff
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Thanks both..I shall now go and 'Ponder' my options hahaSmiley Very Happy

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MI5
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Your Samsung has 2 years for manufacturing defects and hardware/software failures. It's not covered for accidental loss or damage, theft or abuse so these are the instances where you would consider an insurance claim.

Bottom line - If you can't afford to pay out for a new phone, if you lost yours, take out insurance or self insure by putting a set amount away every month.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Cleoriff
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Thanks for that info MI5

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Cleoriff
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NB...I now see I have moved up a rank to 'Ponderer'...lets hope I stay at that level. Any higher and folk will think I should know a lot more than I doSmiley Surprised

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MI5
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I think that suits you wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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Some home contents insurance policies cover mobile phones for loss or theft. Check to see if yours covers you before you go shelling out for a policy specifically for the phone.

I DO NOT WORK FOR O2



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MI5
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Good idea ^^^ also some bank accounts too....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Thanks both..I shall now go and 'Ponder' my options hahaSmiley Very Happy

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Anonymous
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I am with barclays and they offer a 'current account plus' option which for £6.50 a month gives you mobile phone, gadget (i.e. laptop) and card insurance - there's an excess on the phone insurance (£25 - or £50 if you have a ?Phone Smiley LOL) - worth checking what your bank can offer slight_smile

 

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Anonymous
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I second that about the banks I'm with natwest and their select silver account offers mobile insurance plus many other benefits for £10 a month including 5 free mp3 downloads each month worth £5 much cheaper than o2s insurance for my iphone
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