Voicemail Notification Will Not Go Away

[Anonymous]

Every time I turn my phone on or restart it I get a notificiation for a new voicemail. I don't use voicemail and have it switched off. When I phone 901 it confirms that I don't have any voicemails. I have tried my SIM in another phone and even in an Apple phone and get the same notification every time. I have tried calling ##002# to clear everything and even that won't work. What can I do to get rid of this notification once and for all! Thanks.

[MI5 · Accepted solution]

Turn on your voicemail and call yourself from another phone.
Leave a voicemail message.
Call voicemail on your own phone and listen to your new message, then delete it.
This should remove your false indicator.

[Anonymous]

I have just done this. The notification is still there.

[MI5]

Try rebooting phone too

[Anonymous]

Ahh, it appears to have gone now. Fingers crossed it stays that way. Thank you for your prompt assistance.

[MI5]

No problem and welcome to the forum

[jonsie]

Normally leaving yourself a voicemail the listening and deleting removes the icon.

[sUser]

Read messages on voicemail, cleared cache, forced stopped app, cannot remove the notification due to android preventing from changing notification settings for any android feature. Help.

[gmarkj]

Have you tried leaving yourself a message, listening and deleting it?

That has sorted the issue for others @sUser.

I'll also add the community guide about voicemail in case any of that helps.

Guide: All you need to know about O2 Voicemail 901