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Virus

Anonymous
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Hi my Samsung note 4 has started sending mass mms messages to random contacts - anyone know what to do?

 

thanks

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MI5
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Strangely we've had this post tonight already http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Multimedia-messages/m-p/1020244#U1020244
I suggest AVG download and scan for any threats
https://play.google.com/store/apps/details?id=com.antivirus&hl=en-GB
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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Strangely we've had this post tonight already http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Multimedia-messages/m-p/1020244#U1020244
I suggest AVG download and scan for any threats
https://play.google.com/store/apps/details?id=com.antivirus&hl=en-GB
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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A possible cause discussed here http://www.digitaltrends.com/mobile/android-stagefright-mms-hack-news/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Two on the same day can't be coincidental and I have already taken the steps in the video. There was actually another large update yesterday on my Note 4 for security and battery, that's the 2nd in around 6 weeks.

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Bambino
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Thanks for that link @MI5Thanks!

I DO NOT WORK FOR O2



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MI5
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Hopefully just 2 coincidental isolated cases.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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@MI5 wrote:
Hopefully just 2 coincidental isolated cases.

Yes hopefully , nothing coming up on Google or Android forums.....or maybe it's an o2 thing?

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MI5
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I would have thought all the latest devices would be patched by now anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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