Solved: Upgrade

Nicky01 · ‎25-04-2020

I want to upgrade to an S9 through O2 by not available on my O2. Can I order it for when it comes back in stock?
Would normally call but not urgent

pgn · ‎25-04-2020

If the O2 website lets you order a particular model of phone, the confirmation e-mail and dispatch process is only released when O2 have it in stock and release your order for dispatch.

If your desired phone does not appear on the website, then O2 do not stock it.

If this works for you, go with it. Good luck, @Nicky01.

Links to O2 Social Media Team here

View solution in original post

MI5 · ‎25-04-2020

@Nicky01

You can only order when in stock.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

pgn · ‎25-04-2020

If the O2 website lets you order a particular model of phone, the confirmation e-mail and dispatch process is only released when O2 have it in stock and release your order for dispatch.

If your desired phone does not appear on the website, then O2 do not stock it.

If this works for you, go with it. Good luck, @Nicky01.

Links to O2 Social Media Team here

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