on 02-09-2019 00:56
I used to be an o2 customer and I am trying to unlock my samsung 7 which I bought from o2 when I was on a monthly contract with them
I have received my 8 digit code and I have tried it twice to unlock my phone but on both attempts it was unsuccessful!
I can only try the code 3 times then it will be locked, which is why I have not tried it again
Solved! Go to Solution.
on 02-09-2019 01:35
It sounds like you have been given the PUK code which isn't an unlock code. Where did you get the code from?
Help here :
on 02-09-2019 01:35
It sounds like you have been given the PUK code which isn't an unlock code. Where did you get the code from?
Help here :
on 04-09-2019 10:27
Good morning @Elaine61, did you get a chance to look at the info in the guide above?
It's be great if you could let us know if you're all good, or need some more help
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