13-04-2021 20:13
Hello - 1st post!
I need to use both an O2 Pay/GO and a Spanish Orange network SIM card
Have just tried to unlock an O2 Samsung Galaxy Note 8 because it is not dual sim
I have inserted the Spanish SIM and received the O2 Unlock code - a process now repeated x3 times
Finally today, I was told that because I am physically in Spain with this Samsung that this process will not work!
Any workarounds or do I have to send back to UK to get unlocked? (in the meantime re-use my older dual SIM mobile)
Surely in this Digital Hacking World, this cannot be true?
Many thanks and saludos
Ozzy
13-04-2021 20:19
A guide to unlocking here
Guide: Unlocking an O2 phone to use a different SIM card
If it's not working as you are abroad, you need to contact O2
All numbers are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
13-04-2021 20:22
13-04-2021 20:22
Maybe get a Spanish phone store to unlock it?
13-04-2021 20:36
13-04-2021 20:36
13-04-2021 20:48
13-04-2021 20:48
13-04-2021 20:58
13-04-2021 20:58
14-04-2021 20:23
14-04-2021 21:55
14-04-2021 21:55
The phone is hardlocked so yes, you need an MCK code.
14-04-2021 22:02
22-04-2021 16:48
COMMUNITY SPIRIT
OK BEFORE I SHIP BACK THIS SAMSUNG O2 NOTE 8 PHONE BACK TO UK TO UNLOCK THE NETWORK SO THAT I CAN USE IN SPAIN - WHICH SEEMS TOTALLY ILLOGICAL - DOES ANYONE HAVE ANY FURHTER IDEAS
CHEERS