Hello - 1st post!
I need to use both an O2 Pay/GO and a Spanish Orange network SIM card
Have just tried to unlock an O2 Samsung Galaxy Note 8 because it is not dual sim
I have inserted the Spanish SIM and received the O2 Unlock code - a process now repeated x3 times
Finally today, I was told that because I am physically in Spain with this Samsung that this process will not work!
Any workarounds or do I have to send back to UK to get unlocked? (in the meantime re-use my older dual SIM mobile)
Surely in this Digital Hacking World, this cannot be true?
Many thanks and saludos
A guide to unlocking here
If it's not working as you are abroad, you need to contact O2
All numbers are in this guide
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
*The Game Is On*
The phone is hardlocked so yes, you need an MCK code.
Track usage, upgrade and get support with the My O2 appDownload My O2