Solved: Unlocked Galaxy S9 and 4G+

Kuribo · ‎24-03-2018

Just wondering if 4G+ is something that is specific to o2 branded hardware? I had a locked S8 and got it regularly, now have an unlocked S9 and haven't seen it yet only regular 4G. Also I had to manually enter the APNs as the one it had for o2 was incorrect and showed signal level but no connection.

MI5 · ‎24-03-2018

Could still be the wrong apn.
Try texting the word "active" to 2020
However, not all phones will show it so it does depend on firmware.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-03-2018

Could still be the wrong apn.
Try texting the word "active" to 2020
However, not all phones will show it so it does depend on firmware.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Kuribo · ‎24-03-2018

Thanks, I've done that twice now, no response...

MI5 · ‎24-03-2018

I’d keep trying but you can check them manually here
http://www.geeksquad.co.uk/articles/o2-apn-settings

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Kuribo · ‎25-03-2018

Thanks again. That sites settings match the ones I entered/am using. I'm guessing it must be something in o2 specific firmware only that enables the plus.

MI5 · ‎25-03-2018

Sounds like the most likely reason then.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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