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Unfreeze (MCK) Code

JoJo5
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Hi,

 

Second time posting this, hope I have the right place.

I need an unfreeze (MCK) code for a Samsung that is locked to o2, and has had the network provided code entered too may times so it is "permanently locked".  Does anyone have any positive experience with purchasing one of these from a website, and if so which one? I'm aware I will have to pay for this.

 

Thanks

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MI5
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@Martin-O2 @LukasB ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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madasaf1sh
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@JoJo5

If it is asking for a DeFreeze code then, i would look at the reviews on, the service.

If it is saying permantely locked then it will need to go back to Samsung

https://www.samsung.com/uk/support/ and scroll to the bottom for support
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
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@JoJo5 

@Martin-O2 can help you but he won't be around until Monday now. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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LukasB
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Hey @JoJo5 just checking if this has been sorted or if you still need assistance?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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JoJo5
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Hi @LukasB no, this hasn't been sorted yet. 

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LukasB
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Hey @O2Debbie @O2Karl @O2William do you have an idea?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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O2William
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@LukasB

having a look into this.
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MI5
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@Martin-O2 knows how to. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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JoJo5
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Thank you @O2William 

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KimD
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@JoJo5did you get a result? @O2William are you able to help with this?
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