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Unable to send text message to 1 particular number

Anonymous
Not applicable

on ‎16-08-2016 23:05

on ‎16-08-2016 23:05

Have got a HTC10 and have been unable to send a text message to 1 particular number......... I can send whatsap but not a text.......any ideas what the problem could be........any help is most welcome 

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MI5
Level 94: Supreme
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on ‎16-08-2016 23:09

on ‎16-08-2016 23:09

Maybe they have blocked your number.
Get them to check the spam list in their message app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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version7point0
Level 33: Firestarter
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on ‎16-08-2016 23:50

on ‎16-08-2016 23:50

Does it appear to be sent on your phone,, saved as a draft or unsent.

Have you been able to send previously.

Do you have credit and or a text message allowance.

If all is okay at your end and it says sent then follow @MI5 advice.
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viridis
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on ‎17-08-2016 09:16

on ‎17-08-2016 09:16

Did you used to have an iPhone.
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Martin-O2
Former Staff
In response to viridis
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on ‎24-08-2016 09:50

on ‎24-08-2016 09:50

@Anonymous have you identified the cause of your text message issue? 

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