Re: Unable to send text message to 1 particular nu...

Anonymous · ‎16-08-2016

Have got a HTC10 and have been unable to send a text message to 1 particular number......... I can send whatsap but not a text.......any ideas what the problem could be........any help is most welcome

MI5 · ‎16-08-2016

Maybe they have blocked your number.
Get them to check the spam list in their message app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

version7point0 · ‎16-08-2016

Does it appear to be sent on your phone,, saved as a draft or unsent.

Have you been able to send previously.

Do you have credit and or a text message allowance.

If all is okay at your end and it says sent then follow @MI5 advice.

viridis · ‎17-08-2016

Did you used to have an iPhone.

Martin-O2 · ‎24-08-2016

@Anonymous have you identified the cause of your text message issue?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Unable to send text message to 1 particular number

Xperia 1 V Switch up MCE software

Number of times phone rings

Extra data

phone stolen

On holiday in India