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Unable to send a basic SMS

MJC2
Level 1: Joiner
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Registered:

‎06-03-2022 20:32

‎06-03-2022 20:32

Why am I unable to send a basic sms text message on my Samsung device ?

 

Thank you

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MI5
Level 94: Supreme
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‎06-03-2022 20:37

‎06-03-2022 20:37

@MJC2 

Check these tips Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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PhoneChanger
Level 30: Meditator
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‎07-03-2022 08:58

‎07-03-2022 08:58

If the person you're texting has an android device and its running RCS Messaging (Chat features) then in Samsungs settings you need to enable the fallback to SMS if it can't be delivered over chat. 

 

In messages click the 3 dots and go to settings and select 'chat features' then towards the bottom ensure 'Automatically resend as a text' is turned on

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