cancel
Showing results for 
Search instead for 
Did you mean: 

Trying to unlock iPhone 7

mitch74
Level 1: Joiner
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:
I’m trying to unlock iPhone 7 received email 29 dec saying to connect to iTunes but still no luck
Should I resend form?
Message 1 of 10
1,695 Views
9 REPLIES 9

Anonymous
Not applicable

MI5
Level 94: Supreme
  • 143437 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@mitch74 you should have received a confirmation email by now so yes, I would request it again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 10
1,682 Views

jonsie
Level 94: Supreme
  • 92919 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

You don't need to connect to itunes. Since getting the confirmation email have you tried another network sim?

Message 4 of 10
1,666 Views

mitch74
Level 1: Joiner
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi

yes tried 2 different sims both say no service!!

Message 5 of 10
1,656 Views

MI5
Level 94: Supreme
  • 143437 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@mitch74 where did you get the phone from? 

A no service message would mean a faulty or barred phone. If it was locked it would say activation not supported by carrier.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 10
1,652 Views

mitch74
Level 1: Joiner
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

it works fine on o2 just not on ee!

Message 7 of 10
1,639 Views

MI5
Level 94: Supreme
  • 143437 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@mitch74 you say you've tried 2 Sims? Are they both EE Sims and do you know that EE has network coverage in your area?

If the phone is saying no service it means the SIM is at least accepted by the phone  so would indicate that it is unlocked but not able to connect to the network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 10
1,636 Views

mitch74
Level 1: Joiner
  • 6 Posts
  • 2 Topics
  • 0 Solutions
Registered:

quick update ive put a vodaphone sim in and it works along with o2 but ee and 3 dont work!!

Message 9 of 10
1,623 Views

MI5
Level 94: Supreme
  • 143437 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@mitch74

No coverage in your area on those networks then I guess......

and, the phone is unlocked.

Unless it's only picking up 800mhz - have you got network selection set to auto?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 10
1,621 Views