Trying to unlock an S8 just getting 'sim network P...

RickB · ‎06-08-2021

As the subject says - I obtained the code via the my O2 site, but the phone just won't accept it. Any ideas?

madasaf1sh · ‎06-08-2021

In that case you will need to contact o2 customer services on 0344 809 0202 or 202 from another o2 phone, and they should be able to help

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎06-08-2021

@Martin-O2 or @TheresaV will need to help you get a master reset code as your phone is hard locked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

TheresaV · ‎09-08-2021

Thanks for the tag @MI5 😊

I will send you a private message @RickB as I need a couple more details to request your code

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Trying to unlock an S8 just getting 'sim network PIN blocked. Enter SIM network PUK'

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