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Top 2 'bars' and bottom 'bar' dead

Violinda
Level 1: Joiner
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Registered:
My phone is dying. The top two horizontal bars of the screen and the bottom one is unuseable. I cannot click on icons, send email, search or retrieve facebook messages or save photo editing because these functions sit on those bars. Now the tiny cover has come off the top left of the phone, which has been great but is 3 years old and out of warranty. What should I do?
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MI5
Level 94: Supreme
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Upgrade to a new phone would be a good idea?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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adamtemp64
Level 66: Unequalled
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If out of warranty etc look at local mobile phone repair shops and then weigh up your options based on costs etc 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MercedesS
Former Staff
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Hello @Violinda, welcome to the O2 community!

Did you decide what to do? 

Please let us know if there’s anything else we can do for you Wave

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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jonsie
Level 94: Supreme
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It's Christmas so treat yourself.... or get that special someone in your life to treat you 😉

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