cancel
Showing results for 
Search instead for 
Did you mean: 

Texting Issue

Darth-Kane
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Hi All

Recently moved from Three to O2. Ported my number over on Wednesday last week. Calls are working fine. My old phone is no longer on Three.

However, when I send a text it is sending from my temporary number, not the ported number. If someone replies to that text, it's received on my new number.

Was originally on a Samsung S10, and now on a Huawei P30 Pro.
Message 1 of 9
777 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 143426 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Darth-Kane 

Texts are usually the last thing to port over and things are running slowly at the moment.

Please keep rebooting your phone and give it time to fully port.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 9
774 Views

Cleoriff
Level 94: Supreme
  • 122361 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Darth-Kane 

It could be a split port or not yet completed. Keep rebooting the phone as currently the porting system is on a go slow.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 9
772 Views

jonsie
Level 94: Supreme
  • 92917 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

MI5
Level 94: Supreme
  • 143426 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Apparently not....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 9
768 Views

jonsie
Level 94: Supreme
  • 92917 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Darth-Kane
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:
I've reset the network settings, rebooted, but no change.

I shall remain patient.
Message 7 of 9
741 Views

jonsie
Level 94: Supreme
  • 92917 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

MI5
Level 94: Supreme
  • 143426 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Best of luck mate
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 9
736 Views