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Text messages with pics attached + Help

Helen
Level 1: Joiner
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Slight problem when I sent a text message and attach a photo no one can see the picture....used to be able to do this no problem on other network has anyone got a fix
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MI5
Level 94: Supreme
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Hi @Helen try texting the word "Active" to 2020 then save the settings that get sent back to you. Reboot the phone and try again.
You can also use WhatsApp etc to send pictures for free if the other person has the same app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Hi @Helen try texting the word "Active" to 2020 then save the settings that get sent back to you. Reboot the phone and try again.
You can also use WhatsApp etc to send pictures for free if the other person has the same app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
Level 94: Supreme
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@HelenAlso remember to tell the recipients of the picture that they need to have mobile data turned on to be able to download the images...

I usually use Messenger to send pictures to friends (over WiFi)

Veritas Numquam Perit

Girl in a jacket
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Bambino
Level 84: Resplendent
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@Helen Sending photos via text message is a very expensive option, both for you and the recipient. Use the apps that have been suggested instead.

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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55p per message is crazy when there are so many different options out there. If the other person doesn't have the same wifi app needed then simply email the picture. Everyone has an email address.

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EmilieT
Former Staff
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Hi @Helen, and welcome to the forum Wave

 

There's a lot of useful info in the replies above, please take a look and let us know if it answers your question or if you'd like some more help smiling

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