Tariff charges

[Anonymous]

Hi, iv been a customer of O2 for 2years on contract. I have samsung s2 but due upgrade. On reviewing different tariffs for S5 I'm wondering if you can tell me why it is £38 a month for 2GB unlimited calls and text through O2 website but only £33 for same tariff but with 5gb through 3rd Party still on O2 network? Thanks

[MI5]

Unlikely to price match based on what we've heard on here - They'd rather people go elsewhere even if that is a different network too.

[Anonymous]

Speak to them through official
Channels. We are all Customers here so cannot say what they will do to retain you.

[jonsie]

Be prepared to be disappointed with their answer though...

Please let us know what you decide to do

[Anonymous]

Will do ! It's a joke really...just shows how O2 have no real loyalty to their customers. I have 5 O2 contracts in our household all paid by hubby.... Might cancel them all

[Anonymous]

That may sway them To offer a deal.

Good luck.

[Anonymous]

I'll let you know the response I receive ! Thanks for your time this evening

[Anonymous]

You're welcome I'm sure from us all.

[MI5]

Good luck

[jonsie]

Hope all goes well