on 01-08-2015 19:41
I have an iPhone 5c and my son has a Xperia M4 Aqua, they both have nano sim cards and are on thr same contract (monthly).
Unfortunately, he doesnt like his Sony so I have offered us to swap phones. Can I just swap the cards over myself and he can start using the iPhone, or do I need to go to O2 shop for them to lock the sim to the specific phone?
Many thanks.
Mark
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on 01-08-2015 23:56
on 01-08-2015 19:58
You should be able to do this by swapping the sims over via this process http://swapmysim.o2.co.uk/
Or if it is easier pop into any O2 store and get them to do it for you....A similar thread here
(though different size sims http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Possible-to-swap-2-contracts-between-2-SIMs/m-p/...
Veritas Numquam Perit
on 01-08-2015 19:58
They will just swap straight over.
You may need to change your data packages from standard to Idata and vice versa,
You can do this by calling cs on 202 pay monthly or 4445 payg.
Or logging on to my O2 and changing your data Bolt ons,
Or at a push, live chat may be able to do it, but I'd try the other options first.
on 01-08-2015 20:09
on 01-08-2015 20:09
The phones are on the same contract but have different airtimes and data, that is all. If it really is just a case of swapping I can do that at home but if I then need to find the SSN and do something else then I expect that it is safer to go to the O2 shop! (I would not want any problems on a Sunday for example).
The shop refused to change the Sony (brand new, less than 2 weeks old) for another without me paying off the full phone price!
Thanks.
on 01-08-2015 20:12
on 01-08-2015 20:12
on 01-08-2015 20:13
on 01-08-2015 20:13
01-08-2015 20:15 - edited 01-08-2015 20:16
01-08-2015 20:15 - edited 01-08-2015 20:16
Actually I think @viridis reply is correct about swapping straight over as the sims are the same size. Issue is you are changing between a Sony and iPhone.... Also do you want to keep the number you were given initially?
I have to say if it was me I would go to the O2 shop and let them do it. Lots of variables to consider..
Veritas Numquam Perit
on 01-08-2015 20:17
on 01-08-2015 20:17
You will also have to change the phone number in the iphone settings and depending how old your son is you might want to remove the phone from your own Apple account and let him open his own iTunes account.
01-08-2015 20:17 - edited 01-08-2015 20:20
01-08-2015 20:17 - edited 01-08-2015 20:20
on 01-08-2015 20:20
on 01-08-2015 20:20
No , they didnt allow it because it was an early upgrade!