Sony Xperia Z5 has an issue with a misaligned lens

[ChrisH]

So here are some test photos I've taken a little earlier - I varied between 4:3 and 16:9 ratio (23mp and 20mp respectively)

http://imgur.com/a/v5Ww5

There is definitely A LOT of blurring/lack of focus/sharpness at the edges:

For example, this photo:

http://i.imgur.com/Wa79ZEW.jpg

The bell is in focus but check out the bushes - they seem very blurred!

Maybe it's the automatic mode using too small a focal length? That'd explain why the bell is relatively sharp but beyond that everything is blurred - almost like it's a portrait shot where you want the person to be focused and the background softer.

And here: http://i.imgur.com/hEgwHyk.jpg

The auto mode identified it as a landscape but look at the bush to the left.

The quality doesn't match my expectations 😞

Edit: In fact, it seems like the problem is all down the lefthandside like other users have reported 😞

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This has been reported on xda: http://forum.xda-developers.com/z5-compact/general/camera-performance-quality-flash-t3206214

And on Sony's support forums: http://talk.sonymobile.com/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Z5C-blurry-camera-images-more-blur-on-...

I'm going to be returning my handset - what is the process for that? I don't want another Z5 if the issue is only going to happen with a new phone (I do not want my 14-day return period to expire while I'm swapping around trying to get lucky with a working camera).

[MI5 · Accepted solution]

It's 30 days to return a faulty item now for a refund.
Too return it you must go back to where you purchased it from, ie in store or online.
If online call cs on 202 for details.

[ChrisH]

cheers - I'm super disappointed because otherwise it's a nice phone 😞

[viridis]

Seen it over at xda and talk.sonymobile.com

My personal opinion is that the lenses are misaligned and/or not the perfect shape for that distance to the sensor...
It was like this on z3 to some extent but not as bad.

[viridis]

And from what I'm reading,
It's like it on every one..

[Cleoriff]

When I click on your first link I am directed here @ChrisH

[ChrisH]

@Cleoriff - try now

[Cleoriff]

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@ChrisH wrote:

@Cleoriff - try now

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That's better...thanks

[MI5]

Yet again Sony snatch defeat from the jaws of victory.
That looks like the Z5 off my list 😞

[viridis]

This is the Z5 compact, I believe..