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Sony Xperia Unlock Code Timescale ?

Anonymous
Not applicable

Hi All
I recently took out a Sony Xperia Z3 Compact on the refresh plan. I have paid the full handset price and the contract has been cancelled on the 3rd of December, I still haven't received the unlock code. I know it can take up to 7 days to get the code, but the last time I got it within 2 hrs. Should I continue to wait till the10th for the code?
Thanks

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MI5
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Registered:
It can take up to 28 days but the norm is 5-7 days.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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