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Sony Xperia GO! DO NOT BUY!

Anonymous
Not applicable

Right, I'll probably get in bother for this but I don't care.

I'm outraged at the Customer Service i've recieved from o2 & here's my story.

 

Recently, I went out and bought the Sony Xperia go, It was great at first then after a month it was off to get fixed with a software problem and the charger slot was broken, Less than 2 weeks after getting it fixed, the charger slot was broken again.

 

I have only used the charger I was given for the phone yet o2 are expecting me to pay to get it fixed this time..

 

I don't think that's right, it's a fault with the phone. When I got it back they said the error's were fixed and o2 won't recycle my phone because it won't charge at all.

 

What's your opinions?

Message 1 of 12
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Anonymous
Not applicable

Hey, I just found somoene on the Sony site with the exact same problem.

http://talk.sonymobile.com/message/416527#416527

You can see his article there. Should I take this to o2 along with my reciepts?

 

Message 11 of 12
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MI5
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You have nothing to loose.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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