on 13-02-2013 15:11
on 13-02-2013 15:11
Right, I'll probably get in bother for this but I don't care.
I'm outraged at the Customer Service i've recieved from o2 & here's my story.
Recently, I went out and bought the Sony Xperia go, It was great at first then after a month it was off to get fixed with a software problem and the charger slot was broken, Less than 2 weeks after getting it fixed, the charger slot was broken again.
I have only used the charger I was given for the phone yet o2 are expecting me to pay to get it fixed this time..
I don't think that's right, it's a fault with the phone. When I got it back they said the error's were fixed and o2 won't recycle my phone because it won't charge at all.
What's your opinions?
on 13-02-2013 17:49
Hey, I just found somoene on the Sony site with the exact same problem.
http://talk.sonymobile.com/message/416527#416527
You can see his article there. Should I take this to o2 along with my reciepts?
on 13-02-2013 18:48
on 13-02-2013 18:48