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Sony Xperia 5 III 5G

BrownieBrownz
Level 1: Joiner
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Anyone else got one ?

Mine turned up today, the fingerprint sensor reads a couple of times then just stops working.
No where near long enough to complete registration.
I have tried other fingers, and also borrowed a couple from folks in my office. Alas no go.
Skipped it and allowed the phone to update itself and patch itself. Also no go.
Clean reset and cycled through all the above again. Also no go.

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MI5
Level 94: Supreme
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Registered:

@BrownieBrownz 

Send it back for replacement if faulty https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122256 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@BrownieBrownz 

Send it back for replacement if faulty https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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