Solved: Sony Xperia 5 III 5G

BrownieBrownz · ‎08-10-2021

Anyone else got one ?

Mine turned up today, the fingerprint sensor reads a couple of times then just stops working.
No where near long enough to complete registration.
I have tried other fingers, and also borrowed a couple from folks in my office. Alas no go.
Skipped it and allowed the phone to update itself and patch itself. Also no go.
Clean reset and cycled through all the above again. Also no go.

MI5 · ‎08-10-2021

@BrownieBrownz

Send it back for replacement if faulty https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-10-2021

@BrownieBrownz

Send it back for replacement if faulty https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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