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Sony 10 iii camera

Hollied
Level 1: Joiner
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Help! Just bought a Sony Xperia 10 iii and every photo and video is blurry/unfocused and very poor quality. How can I improve this?

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jonsie
Level 94: Supreme
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Are you sure you have removed the film protecting the camera lens?

I'll mention @viridis who is the expert on all things Sony

You might possibly need to do a factory reset on the phone to stabilise the camera

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viridis
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Can you post, or link to an image that shows the problem?

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lewys-gp
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Hi, @Hollied. It'd be great to hear back from you and see if the members above can/have helped? Thanks!

Community Manager for the O2 Community 🙂
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