on 10-08-2020 11:39
on 10-08-2020 11:41
You need to do a SIM swap Guide: Sim Swap: a mini guide 2017 update
on 10-08-2020 11:42
Hi @KatieBates
You need to activate the sim https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim
Or if your old one works in the phone then use that.
Veritas Numquam Perit
on 17-08-2020 16:36
on 17-08-2020 16:36
Hey @KatieBates did one of these tips work?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?