on 29-12-2016 21:21
on 29-12-2016 21:21
Why do I lose my signal at home but my son and husband don't I have samsung a3 same as husband
on 29-12-2016 21:24
on 29-12-2016 21:24
@Anonymous Try cleaning your sim with a dry soft cloth. If that doesn't work then try it in your husbands phone, if that is no good then visit your local o2 store as it maybe a faulty sim
on 29-12-2016 21:40
on 29-12-2016 21:40
on 29-12-2016 21:48
on 29-12-2016 21:48
Hi @Anonymous You could also have a look through this self help thread. https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/1014088
It may give you more ideas of what could be the problem...
Veritas Numquam Perit
on 29-12-2016 21:49
Thank you I have cleaned SIM will try his phone if not will pop Into store tomorrow
on 29-12-2016 22:00
on 29-12-2016 22:00
on 05-01-2017 11:44
Hey @Anonymous How are you getting on? Did you manage to solve the issue with your signal in the end?