cancel
Showing results for 
Search instead for 
Did you mean: 

Signal

Anonymous
Not applicable

Why do I lose my signal at home but my son and husband don't I have samsung a3 same as husband

Message 1 of 7
2,298 Views
6 REPLIES 6

Anonymous
Not applicable

@Anonymous Try cleaning your sim with a dry soft cloth. If that doesn't work then try it in your husbands phone, if that is no good then visit your local o2 store as it maybe a faulty sim

Message 2 of 7
2,295 Views

Bambino
Level 84: Resplendent
  • 23059 Posts
  • 1025 Topics
  • 3675 Solutions
Registered:

Try your husband's sim in your phone too, to rule out a fault with your phone.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 7
2,289 Views

Cleoriff
Level 94: Supreme
  • 122895 Posts
  • 826 Topics
  • 7468 Solutions
Registered:

Hi @Anonymous You could also have a look through this self help thread. https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/1014088

It may give you more ideas of what could be the problem...

Veritas Numquam Perit

Girl in a jacket
Message 4 of 7
2,285 Views

Anonymous
Not applicable

Thank you I have cleaned  SIM will try his phone if not will pop Into store tomorrow  

Message 5 of 7
2,283 Views

MI5
Level 94: Supreme
  • 144296 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
More likely an antenna fault with the phone.
Contact Samsung to get it checked out.
http://www.samsung.com/uk/support/category/mobile/mobiledevice
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 7
2,278 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hey @Anonymous How are you getting on? Did you manage to solve the issue with your signal in the end? slight_smile

Message 7 of 7
2,161 Views