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Service not active on network

Tamperman21
Level 1: Joiner
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Hi I have a Huawei P smart 2019 first time I have had a contract phone . Trying to send message with attached photo but keep getting message "Service not active on network" 

am I doing something wrong or is it on O2 side I need to phone

cheers

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MI5
Level 94: Supreme
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@Tamperman21 

If you really want to send an MMS you need to text the word "ACTIVE" to 2020, then save the setings that get sent back, however, MMS messages cost 50p each, so you may wish to consider sending pictures via WhatsApp, Facebook Messenger etc, which will use free data from your allowances.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Tamperman21
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Thanks for your help
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Tamperman21
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Thanks for help
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jonsie
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MI5
Level 94: Supreme
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Let us know how it works out for you @Tamperman21 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
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