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Anonymous
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Sending texts from Spain

I have Samsung Galaxy Ace and have just returned from week in Spain. In that week I could receive texts but not send them. As soon as I returned to UK could send texts again.

 

Anyone know why this would happen?

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Posts: 98,318
Topics: 545
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Registered: ‎04-04-2012

Re: Sending texts from Spain

Do you have international travel activated on your account?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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Re: Sending texts from Spain

Out of interest did you recieve a text when you first switched you phone on in spain from 02? 

 

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Anonymous
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Re: Sending texts from Spain

I understood it automatically went on to O2 Travel
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Anonymous
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Re: Sending texts from Spain

Yes
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Anonymous
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Re: Sending texts from Spain

I'm now back in Spain and have discovered that I can only send texts with data roaming switched off.

 

This is a nuisance as I can only receive emails etc with data roaming on. 

 

Is this normal or am I missing something?

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Anonymous
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Re: Sending texts from Spain

For anyone that is interested, text messaging works fine with Data Roaming switched off. Spoke with O2 Guru who could not help. If you want to send texts (at cost) then I recommend switching off Data Roaming (and not using O2 Travel) and just connect through wifi instead.