on 08-10-2016 18:18
on 08-10-2016 18:18
I have a problem with an iPhone 5S that I've had for 18 months.
After charging the phone for a while (not a full charge) I attempted to unlock it and nothing happened. The screen is completely dead. Every now and again Siri chirps up 'sorry I don't understand' and if anyone calls me the phone rings but I can't answer it.
The handset hasn't been dropped (well, not for many months), but I'm guessing I'm going to need a new screen.
My questions are... has anyone had a similar experience? Is warranty on an iPhone 5s 12 months? Is it best to take it back to an O2 shop or an Apple shop? Any other advice/comments are most welcome.
Thanks all.
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08-10-2016 18:20 - edited 08-10-2016 18:21
08-10-2016 18:20 - edited 08-10-2016 18:21
@AnonymousIt will be a 12 month warranty (unless you took out Apple Care)....but I would take it to Apple...leave O2 repairers well alone....
Veritas Numquam Perit
08-10-2016 18:20 - edited 08-10-2016 18:21
08-10-2016 18:20 - edited 08-10-2016 18:21
@AnonymousIt will be a 12 month warranty (unless you took out Apple Care)....but I would take it to Apple...leave O2 repairers well alone....
Veritas Numquam Perit
on 08-10-2016 18:21
on 08-10-2016 18:21
on 08-10-2016 18:21