Santander OTP
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on 10-01-2019 21:13
I have samsung s7 and never any problems before.
Anyone know any solutions?
on 10-01-2019 21:33
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on 10-01-2019 21:33
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on 10-01-2019 21:36
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on 10-01-2019 21:36
@Devy33 I recall a couple of previous customers with similar issues but I don't recall a resolution. @Martin-O2 could you check if there are any issues with one time passcodes currently?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 10-01-2019 22:47
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on 10-01-2019 22:47
Yes it has been a problem for a while and seems to affct customers irrespective of the phone they have.
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on 15-01-2019 09:42
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on 15-01-2019 09:42
Thanks for the mention @MI5.
@Devy33 I'll check to see if there are any problems O2's end.
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on 19-01-2019 09:50
Got it sorted, work mobile is Vodafone and changed to that, no issues now.
Must be a network problem..
If O2 could check it out and sort..
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on 19-01-2019 10:22
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on 19-01-2019 10:22
Thanks for the feedback @Devy33 and pleased it's working for you on your works phone.
I will just mention @Martin-O2 here so he can feed back your comments to O2.
Veritas Numquam Perit
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on 21-01-2019 10:26
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on 21-01-2019 10:26
Thanks @Cleoriff!
Great to hear this one is sorted @Devy33. Any further issues give us a shout.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
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