Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
The good news is this is already available. I have a Note 10 Plus 5G and have just today installed this latest update, which includes the 1 April 2020 Android security patch. It's a meaty download weighing in at well over 1GB so please ensure you check and download the update over Wifi.
Track usage, upgrade and get support with the My O2 appDownload My O2