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Samsung galaxy ace 2 HELP!

Anonymous
Not applicable

My Samsung galaxy ace 2 has erased all my photo's from my sd card. There were hundreds! I've got most backed up but it's lost around 50-100 recent ones from last few days. Annoyed now!

How do I get them back. Don't trust this damn phone now it's done this twice. I'm on a simplicity contract. What should I do? 

Anyone else had this problem?! Surely I'm not the only one?!

 

Message 1 of 17
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perksie
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@MI5 wrote:

Amus_1 wrote: take out the SD card and put it in a card reader.

Have you tried this as it will prove if the card is corrupt/faulty?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 11 of 17
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Anonymous
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I haven't got a card reader for a micro sd. And am struggling o get the computer to recognise my phone as a drive.
Message 12 of 17
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MI5
Level 94: Supreme
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Once you have installed Kies you need to open it and then connect phone with the data cable. Wait while windows loads the drivers then it will show your phone as a drive.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 17
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Anonymous
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I have opened kies and then connected phone with the USB cable, but nothing. Still not showing as a drive which I can scan using recuva or similar program.
Message 14 of 17
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MI5
Level 94: Supreme
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I don't think you can scan an SD card in a phone with Recuva. It needs to be in a card reader.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 17
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Anonymous
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Think I have managed to rescue some of my photos! Eventually with recuva!

But my phone has done it again with a couple of photos today. This time they were saved on the phone nt on the sd card. And it has corrupted one too, so it is ruined!

Hate technology! Bring back the pigeon! Lol.
Message 16 of 17
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perksie
Level 69: Guiding Light
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Registered:

Recuva is good to have around glad it saved some of them for you.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 17 of 17
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