Samsung Tab A 10.5" wireless charging

[Baz]

Just got this tablet from O2  the O2 website says it has got wireless charging but I can't get it to work and can not confirm from the Samsung website if this tablet has got wireless charging could someone please confirm if this tablet has or has not got wireless charging and if it has not does this mean the O2 website is wrong the wireless pad I'm using is a samsung pad that works fine with my note 9 

[MI5]

I have one (2016) and no, it doesn't.

[Baz]

looks like O2 website could be wrong then

[jonsie]

http://downloadcenter.samsung.com/content/UM/201808/20180802155748740/SM-T590_UM_EU_Oreo_Eng_Rev.1.0...

The wireless charging or fast charging feature is only available on supported models so you need to query this with customer service.

As long as your charger is QI compatible it would be suitable to charge the Tab if it is supported.

[Baz · Accepted solution]

Samsung have confirmed that the Tab A 10.5" That i have does not have wireless charging so it is a error with the web site , how do i feed this back to O2 or do they read these post ? 

[Cleoriff]

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@Baz wrote:

Samsung have confirmed that the Tab A 10.5" That i have does not have wireless charging so it is a error with the web site , how do i feed this back to O2 or do they read these post ? 

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They don't read the posts on here @Baz but our community managers do. I will tag @Martin-O2 and he can feed it back for you.

[Baz]

thanks

[Baz]

Hi they have changed Wireless charging to NO but have left the Charging option as Fast wireless 

[Martin-O2]

Appreciate the tag in this one @Cleoriff! 

@Baz I'm sorry to hear that you had a bad experience when using the online shop. I will pass this on to the web team so they can make sure the correct info is displayed. 

As far as your order are you still happy with your purchase without the wireless charging or do you feel that you were mislead? 

[Baz]

No I'm still happy @Martin-O2