Solved: Re: Samsung I5801 says disconnected from network. - Page 2

Anonymous · ‎21-01-2013

Phoned 02 c.s. to get settings only to recieve a txt saying phone should be set up.Still had problems so txt ACTIVE to 2020 and got the same txt.On phone status says mobile network:disconnected.Why is this?

MI5 · ‎21-01-2013

Same as listed here, make sure you choose Pay Monthly or PAYG settings though http://mobileguide.o2.co.uk/devices/device.jsp?deviceId=725&tab=8

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎21-01-2013

That's the problem,02 said that they would send me the settings,which I need to save but nothing came through,only a msg saying my phone should be set up.I have done this several times and as a result I have no Apn's.(Says VPN's on this thing).

MI5 · ‎21-01-2013

If no APN's on phone press menu then add and create them as per the link above.

Note APN not VPN - They are different things.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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