This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy tablet

Go to solution
PinkieRoolz
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎08-12-2018 21:35

on ‎08-12-2018 21:35

I bought my tabA6 from o2 and it has worked great until i paid my last payment. It now has no space for anything. It used to have 15 apps on from play store but now will only take 3 and is constantly telling me i have no storage. Why is this???
Message 1 of 5
1,616 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151649 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎08-12-2018 21:41

on ‎08-12-2018 21:41

Get an sd card and move photos, videos etc to it.
You should have 16gb of storage so you must have loads saved on it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
1,610 Views
0 Kudos
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 151649 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎08-12-2018 21:41

on ‎08-12-2018 21:41

Get an sd card and move photos, videos etc to it.
You should have 16gb of storage so you must have loads saved on it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
1,611 Views
0 Kudos

Go to solution
PinkieRoolz
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎16-12-2018 00:33

on ‎16-12-2018 00:33

It all ready has a sim card in it. At the moment it is as i first got it and 4 apps and it wont let me download anything else because there isn't enough space. I can't even install the latest android update because of the space. It also wont allow me to move anything to the sd card.
Message 3 of 5
1,542 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to PinkieRoolz
  • 151649 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎16-12-2018 09:33

on ‎16-12-2018 09:33

If there's nothing saved on there that is important to you, I'd try a factory reset first then.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
1,536 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 95547 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎16-12-2018 19:26

on ‎16-12-2018 19:26

You will probably gain a lot of storage by clearing the cache. There should be an in'built optimiser if you look at the widget gallery.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 5 of 5
1,528 Views
0 Kudos
Top Kudoed Authors
View All
Top