Samsung Galaxy S5 Volume has a mind of it's own!

[hellynewman]

Hi All,

Just got a new samsung galaxy s5 (which i love!) only problem i've found is when i'm listening to music and exercising (ie out for a run yesterday or at the gym tonight) after about 40 minutes the volume just goes haywire and either turns down to nothing, or turns up full blast involuntarily! When i turn and readjust it to the correct volume it just does it again straight away and i have to pull the headphone out and put them back again

It only seems to do it when exercising as i was listening to music all day at work today without a problem! Is this a known thing and is there anyway it can be fixed, it's so annoying!

Thanks!

Helen

[Anonymous]

Hi

Occasionally turning the phone off , clean the SIM card and battery pull (phone model dependant) and turn the phone back on clears lots of glitches.

[Anonymous]

To add if the phone is under 14 days old keep in mind you can swap it out if purchased from O2 if any tips and tricks don't work.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

[MI5]

Do you have the phone in any kind of case at all....?

[Anonymous]

Dear o2 Management Team

Please cancel m y usage of data with Tesco 889900 message who fraudlebtly charging me 11/35 pounds.

Mohammad Aslam

[MI5]

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@Anonymous wrote:

Dear o2 Management Team

Please cancel m y usage of data with Tesco 889900 message who fraudlebtly charging me 11/35 pounds.

Mohammad Aslam

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You need to plead your case to CS on 202 mate 

http://www.o2.co.uk/contactus

[Anonymous]

@Anonymous

Can you elaborate ?

We are all O2 Customers here.

Contact O2 Customer Services if you feel something is wrong regarding your account http://www.o2.co.uk/contactus

[jonsie]

You need to contact customer service and/or Tesco. This is a customer forum.

[jonsie]

Triple snap 8.05!

[MI5]

Still don't understand it and it's OT