Solved: Samsung Galaxy S3 virus??

Anonymous · ‎09-05-2013

Hi all I wonder if you are able to help please. I am not very technical at all and have just got my phone. Every time I go into the phone after swiping it to unlock instead of the home screen I get 'Google' coming up with a search bar, the local weather and a note at the bottom of the screen saying 'show more cards'.....Is this normal? Its so annoying, do you know how I can get rid of it please?

MI5 · ‎09-05-2013

@Anonymous wrote:
Thankyou see I told you I'm 'dumb'

Nah.... just "learning"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-05-2013

That is called "Google Now".

At a rough guess you have the google search bar on your homescreen and you are accidentally pressing this when you unlock the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-05-2013

OMG! So I have... Ha! Ha! How do I move it please?

MI5 · ‎09-05-2013

Touch and hold the search bar and you will see a delete trash bin at the top of the screen. Keep your finger down and drag it to the trash

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-05-2013

Thankyou see I told you I'm 'dumb'

MI5 · ‎09-05-2013

@Anonymous wrote:
Thankyou see I told you I'm 'dumb'

Nah.... just "learning"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-05-2013

We've all been there!

there is never a stupid question.

Anonymous · ‎16-05-2013

Ah! Thanks.

O2

Samsung Galaxy S3 virus??

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