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Samsung Galaxy S3 - Trash Folder

PamCH
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on ‎04-05-2017 13:13

on ‎04-05-2017 13:13

My Galaxy S3 is nearly full, but on looking at the phone I find there is a Trash folder with nearly 1Gb of files, folders etc.

 

What process empties the trash can?  I can only find how to empty cache.

 

Any help?

 

Pam

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viridis
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on ‎04-05-2017 13:36

on ‎04-05-2017 13:36

You got file commander installed?
If so, it creates a trash folder that can be deleted
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MI5
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on ‎04-05-2017 14:04

on ‎04-05-2017 14:04

Manually delete them yourself or more drastically, you could do a factory reset which will clear even more space, but back up the photos, videos etc first as they will be deleted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MercedesS
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on ‎12-05-2017 10:23

on ‎12-05-2017 10:23

Hello @PamCH

 

Could you fix the issue? Please let us know Feedback

 

Thanks @viridis and @MI5 for the help! heart

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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PamCH
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on ‎25-05-2017 14:27

on ‎25-05-2017 14:27

After some research I contacted the Samsung UK support at Leeds.  They had no idea what might have created this folder, but talked me through taking a backup of the phone, then assisted me in deleting the folder.

 

All seems well, but I will keep my eyes on the Trash folder in the furtue.

 

Big thanks to Ashley at Samsung Support at Leeds.  Fantastic

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MercedesS
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on ‎25-05-2017 15:51

on ‎25-05-2017 15:51

@PamCH wrote:

After some research I contacted the Samsung UK support at Leeds.  They had no idea what might have created this folder, but talked me through taking a backup of the phone, then assisted me in deleting the folder.

 

All seems well, but I will keep my eyes on the Trash folder in the furtue.

 

Big thanks to Ashley at Samsung Support at Leeds.  Fantastic

And Thanks! for sharing! 

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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