Solved: Samsung Galaxy J7

Anonymous · ‎23-09-2016

I recently purchased a Samsung Galaxy J3 from your Worthing store and paid £109.99. I was told that my monthly payment would be £8.00 with no contract period. However on checking my account today I find that my tariff is £8.18 monthly with a 24 month contract. Please explain.

gindygoo · ‎23-09-2016

If you think you've been missold a contract you need to speak to O2 about it. If you're within the first 14 days u can cancel.

View solution in original post

MI5 · ‎23-09-2016

We can't explain as we are customers like yourself.
Check the paperwork you signed to see what you agreed to?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gindygoo · ‎23-09-2016

If you think you've been missold a contract you need to speak to O2 about it. If you're within the first 14 days u can cancel.

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