Samsung Galaxy Ace-can not make any outgoing calls or connect to laptop using a USB cable

[Anonymous]

I have just had my phone upgraded to Gt-S5830i, and know I can not make any outgoing calls or connect to my samsung laptop using the USB cable, I have changed the call settings on my mobile and I have also downlaoded Samsung Kies and this did not work. When I do connect my mobile to my laptop all it will do is charge, The USB ports all work on my laptop. 

[jonsie · Accepted solution]

It sounds like you may need to do a reset but this will wipe the phone back to factory default. Have you cked up the phone?

To reset, hold the volume up, the home button and the on/off switch down until you get the menu. Select factory reset by using the volume button to scroll down and then press the on/off switch to reset.

You could try to clear the partition cache first using the same method.

Let us know how you get on.